Frequently Asked Questions
Everything you need to know about shopping with QI Supplements.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for 1-2 day delivery.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Returns are free for domestic orders via our online portal.
How do I know which size to choose?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our 'True-Fit' chart to ensure the perfect silhouette.
Are your materials sustainably sourced?
Yes, QI Supplements is committed to ethical fashion. We use organic cotton, recycled polyester, and non-toxic dyes in 90% of our seasonal collections.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Can I track my order in real-time?
Once your order ships, you will receive an email with a tracking number and a link to our tracking page to monitor your package's journey.